IT Helpdesk Administrator
4 Hours
Estimated learning time
Self-Paced
Progress at your own speed
Popular course
A popular course among students
About the Certificate
Description
IT Helpdesk Administrator offers an excellent gateway into the IT profession, focusing on the creation and maintenance of business and organizational network systems.
Topics
- A+ Comprehensive
- Network+
Prerequisites
- High School Diploma or GED
Content Material Titles
- N/A
Sections
Schedule
Asynchronous
Delivery method
Online
Deliverables
Professional Program
Launch of Career
After completion of the course, get CompTIA Network+, CompTIA A+
Hone Important Skills
Total Upgrade
Such as Operating Systems, Network Technologies, Design Principles, PC Workstation Management, SOHO Networks, Network Infrastructure Management, Troubleshooting, Wired and Wireless Networks, Performance and Connectivity, Soft Skills, Computer Technology Fundamentals, IT Security, Hardware and Peripherals, Computer Safety Procedures
Outcomes
-Grasp foundational concepts of operating systems, network technologies, and design frameworks.
-Set up, tailor, update, and sustain personal computer stations and small office/home office networks.
-Oversee and resolve issues within fundamental network infrastructures, utilizing well-known ports and protocols.
-Establish and maintain both wired and wireless networks, following industry standards and employing contemporary evaluation tools.
-Detect and rectify performance and connectivity problems associated with computers and network systems.
-Exhibit knowledge of the interpersonal skills required for an IT Helpdesk Administrator.
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